Why is this book so important? Learning & Development, as a profession, can barely prove its value beyond ‘who showed up?’, ‘who stayed til the end?’, and ‘who liked it?’ Throw in a little anecdata and that’s, too often, all we have. So are we trusted as a profession? How can we be? This is where the Learning & Development Handbook comes in. Crafted as a journey that can be plotted by L&D professionals, inexperienced and otherwise, this book is a trusted guide to dip into or to feast on. It provides a map for where we are today and the routes to impact and credibility. Two invaluable and yet rare commodities in L&D. This book is your trusted guide. Trust Michelle to lead you with her experience, her insights and her tools. The Learning & Development Handbook is a must-read for today’s L&D professional.