Michelle has been there, she’s got a whole collection of tee-shirts and in this book she generously shares her extensive experience of what needs doing to modernise learning and make L&D more effective in organisations. As I read her words, I could hear her voice – it felt like she was sitting beside me as my personal coach. From the not inconsiderable #NoPlasters campaign, she has created a no nonsense treasure trove of practical ideas, advice, action plans and tips, with case studies to give meaning to what’s been achieved. Following her own advice, she includes plenty of reflection and gives the reader the confidence and encouragement to try things out for themselves. There is only one Michelle but if you invest in this book you’ll have her on your team and she’ll help you fly!